Last Update: 5/21/2014
Our Commitment to You as a Research Participant
Your participation in this research is important and valued. When you share feedback, opinions, and other information with us we are able to help our clients improve their products and services for people like you.
Your participation is voluntary
Before we collect any information from you, we will describe the purpose of the research and the information we plan to collect. We will also explain how we will collect it, how it will be protected, with whom your information might be shared and in what form. We will ask for your consent before collecting the information, and if any of these change during the course of the research, you will be informed and given the opportunity to renew your consent. You may withdraw from the research at any time.
Sometimes research may require tracking your location or your browsing or communications activities. If we intend to do so, we will tell you in advance and let you know exactly what data are being captured.
For this research project we plan to collect the following information:
Note: List the type of information that will be collected. General examples are given:
We will protect your personal information
Participation is free
Your incentive for participating includes an amount to cover any incremental mobile fees you might incur for roaming or texting.
Your safety is important
We will never ask you to do anything that is dangerous (such as texting while driving or taking photos in areas or situations where photography is prohibited).
We will not damage your device
Any software we ask you to install will be thoroughly tested and proven safe so that it does not harm your device. When the research is complete we will instruct you on how to remove it.
We always obey the law
We will never knowingly violate the laws that apply where you are or ask you to do so as part of the research.
We are here to help
We recognize that not everyone is a technical expert, so if you need help with technical tasks (such as downloading an app or uninstalling it when the project is over) we will provide it. You can reach our technical support (hours of operation) by email: SUPPORT@YOURCOMPANY.com (and/or Phone if applicable)
If you want to know more please visit YOURCOMPANY.com or contact CONTACT@YOURCOMPANY.com
Key Requirements for Mobile Marketing Researchers
(Note: the numbers in parentheses refer to the ESOMAR Code which may be found here)