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How can Mystery Shopping help organizations to improve customer experience?
Our business environment has changed a lot in the past decade. A new (and constantly evolving) customer profile, new regulation regarding data privacy, technology and new research techniques, just to mention a few examples…In the era of Big Data and the constant information flow, how can organizations get results that are actually useful and actionable?
The answers to these questions, and many more, will be discussed by the leading voices of our industry. Don't miss out, be part of the biggest Mystery Shopping event in the world.
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